![]() Very slow to react, but actually do get something done. * Front desk: just a cut abive the concierge. Beverage service to the room's fridge is weak at best, and they clearly just don't care. Give them an issue and they will smile and listen, but do nothing. * Club level Concierge: pretty much a joke. * Beach: not a spot of seaweed and cleaned daily. * The grounds are beautiful and impeccably maintained. ![]() ![]() * The checkin process was smooth having done the pre checkin on line. * Airport transfer was efficient and timely. In fairness, I'll highlight the good first: We knew we were paying more, and as a result, the expectation of getting more was there. This trip was to have been something special with friends. It was our first stay at a Sandals after having been to many island resorts in various formats.
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